We are open six days a week. Our store hours are listed below.

Hours of Operation-

Sunday: CLOSED

Mon-Wed 9:00 am – 7:00 pm

Thurs- Fri 9:00 am – 8:00 pm

Saturday 8:00 am – 4:00 pm

We offer a variety of payment options for our customers who wish to shop online or in-person. Our high-level customer service embedded in the company commits to ensuring that our customers have different payment options for the services rendered or products and hair being purchased. 

Online Payment Options: Debit cards, credit cards and banking information can be utilized. We also take PayPal payments. In addition, Ten Karats Virgin Hair also accepts Affirm, Klarna, Shop pay, and Afterpay payments from customers.

In-Store Ten Karats Virgin Hair: Our storefront only accepts cash, visa debit cards and afterpay payments. In-Store afterpay payments have an additional 6% surcharge added to your transaction.

Salon 10, LLC.: The salon accepts all cards including debit and credit card options, as well as cash payments are accepted.

Ten Karats Virgin Hair Company works diligently to process orders as quickly as possible. We kindly ask for your patience as processing times typically range from 24 to 72 business hours after the completion of your online transaction. Please note that if you place an order after 3 PM Central Time, it will be considered as being placed on the following day. Once your order has been processed, it will be shipped out and delivered to you based on the shipping method you selected on our website. If, for any reason, your order is deemed fraudulent, the processing time will commence upon receipt of all the required documentation needed to ship the order."

We regret to inform you that we don't currently offer in-store pickup for orders made online; these must be shipped.

However, please be assured that our online inventory mirrors our in-store availability. Therefore, if an item is listed as in stock online, it will be available for purchase at our physical store.

Additionally, we provide Afterpay as an option for installment payments in-store.

Yes, indeed, we do provide international shipping at Ten Karats Virgin Hair Company. We're more than happy to assist customers from around the globe.

At Ten karats Virgin Hair, we implement a virgin hair grading system that ranks our hair collections from tiers Silver-7A, Gold-8A, Platinum-9A to Diamond-10A. Our focus is on sourcing only top-quality Raw virgin hair extensions. The higher the grade, the more raw the hair, indicating that the hair is either minimally processed or entirely unprocessed.

With higher grades in the collections, the hair cuticles remain more intact and are all aligned in the same direction. This attribute enhances the longevity of styles placed into the hair, such as curls. Hair with higher grades tends to be thicker, stronger, and less susceptible to tangling and shedding.

Moreover, higher-grade hair material is sourced from younger individuals, usually resulting in fewer gray hairs and a natural luster and shine. This quality reduces the amount of product required to manage the hair.

SALON 10 LLC strongly advises that customers make their reservations in advance by using our online booking system. Upon visiting our website, you will be greeted by our home page which presents an array of menu options for you to choose from. To schedule an appointment, simply locate and click on the 'Scheduling' button, and then proceed to 'Book Appointment Now.'

This will navigate you to our dedicated scheduling site where you can book any of the services we offer. In case you encounter any technical difficulties during the process, please do not hesitate to book directly in the salon or call us over the phone for any necessary assistance.

All services offered at SALON 10, LLC. can be booked online at our website, these services include the following: 

Ø  Haircare and Styling

Ø  Barber and Grooming

Ø  Makeup and Glam 

Ø  Nail and Feet 

Ø  Custom Wigs

Ø  Esthetician Needs

"Indeed, our customers have the opportunity to include supplementary services during their appointment, provided that time permits. We will invariably strive to fulfill your hair, grooming, and beauty requirements."

Ten Karats Virgin Hair do not offer refunds for any purchases; however, exchanges can be made within five days of the product's receipt date. For online customers, the exchange window is five days from the date of delivery, and the customer will be responsible for the shipping costs. Please provide the return label inside the package for an efficient exchange; all products must be returned in their original packaging with tags and labels still attached, and must not have been altered in any way. If you think you have received a damaged or defective product, please contact us within the five days of the receipt or delivery date so that we can begin to process your claim and resolve the issue. For in-store purchases, a receipt is required for any exchanges. Please note that closures, frontals, and wigs are non-refundable and cannot be exchanged under any circumstances.

At Salon 10, LLC, we welcome children who have scheduled services. If not, Salon 10's scheduling policy asks that you respect the services being provided to other guests and their time by leaving any additional guests at home. This allows our customers to have dedicated time for themselves and fully enjoy the services. Failure to comply may result in the termination of your appointment, and your deposit will be forfeited. Please call at least 24 hours in advance to make any adjustments to your appointment to ensure that you can keep your deposit."

Our popular HD wig collection offers 2 bundles in a closure or frontal for 14" and 16" sizes. 18" to 22" sizes feature 3 bundles and a lace unit, while 24" to 30" sizes feature 4 bundles and a lace unit. The 32" to 40" sizes offer 5 to 6 bundles in a lace unit.

Absolutely, Salon 10, LLC. and Ten Karats Virgin Hair offers gift cards available for purchase. Purchase a gift card online, or feel free to stop by our storefront to purchase in person. Please note that in store gift cards can only be used in store and online gift cards can only be used online. We encourage recipients to use the gift cards within one year from the purchase date.

Salon 10 LLC require a 50% booking deposit at the time you schedule your appointment. This is a non-refundable transaction. Please call the salon 24 hours prior to the scheduled appointment to change, reschedule, or cancel your appointment. There will be no refunds granted. The deposit will be applied to a future visit if the change or cancellation is made prior to the 24-hour time period. If not, the deposit is forfeited. You may reschedule your appointment two times before forfeiting your deposit.


If you are 15 minutes or later for your appointment, we will consider this a no-show and your deposit will be forfeited unless we have the ability to accommodate the service with possible changes, such as a different service provider or not being able to complete some parts of the service. You will need to agree to these changes. 30 minutes or more we will not be able to accommodate the appointment and the deposit will be forfeited. We have to take into consideration those guests who are scheduled after you and are on time.

Please do not bring extra people with you at this time.

 Please make arrangements for childcare during the time of your appointment unless the child is being rendered services. This should be a time for you as well as other guests to enjoy your services.  Not complying with this will result in the loss of your appointment and deposit.


Agreement between user and

Welcome to the website (the “site”) is comprised of various web pages operated by ten karats virgin hair (“”). is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “terms”). your use of constitutes your agreement to all such terms. please read these terms carefully, and keep a copy of them for your reference. is a e-commerce web site that sells hair & hair products.

Electronic communications

Visiting or sending emails to constitutes electronic communications. you consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the site, satisfy any legal requirement that such communications be in writing.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. you may not assign or otherwise transfer your account to any other person or entity. you acknowledge that is not responsible for third party access to your account that results from theft or misappropriation of your account. and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion. does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. if you are under 18, you may use only with permission of a parent or guardian.

Refund/Exchange Policy

Ten Karats Virgin Hair do not offer refunds for any purchases; however, exchanges can be made within five days of the product's receipt date. For online customers, the exchange window is five days from the date of delivery, and the customer will be responsible for the shipping costs. Please provide the return label inside the package for an efficient exchange; all products must be returned in their original packaging with tags and labels still attached, and must not have been altered in any way. If you think you have received a damaged or defective product, please contact us within the five days of the receipt or delivery date so that we can begin to process your claim and resolve the issue. For in-store purchases, a receipt is required for any exchanges. Please note that closures, frontals, and wigs are non-refundable and cannot be exchanged under any circumstances.

Links to third party sites/third party services may contain links to other websites (“linked sites”). the linked sites are not under the control of and is not responsible for the contents of any linked site, including without limitation any link contained in a linked site, or any changes or updates to a linked site. is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by of the site or any association with its operators.

Certain services made available via are delivered by third party sites and organizations. by using any product, service or functionality originating from the domain, you hereby acknowledge and consent that may share such information and data with any third party with whom has a contractual relationship to provide the requested product, service or functionality on behalf of users and customers.

No unlawful or prohibited use/intellectual property

You are granted a non-exclusive, non-transferable, revocable license to access and use strictly in accordance with these terms of use. as a condition of your use of the site, you warrant to that you will not use the site for any purpose that is unlawful or prohibited by these terms. you may not use the site in any manner which could damage, disable, overburden, or impair the site or interfere with any other party’s use and enjoyment of the site. you may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the site.

All content included as part of the service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the site, is the property of or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. you agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the site. content is not for resale. your use of the site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. you will use protected content solely for your personal use, and will make no other use of the content without the express written permission of and the copyright owner. you agree that you do not acquire any ownership rights in any protected content. we do not grant you any licenses, express or implied, to the intellectual property of or our licensors except as expressly authorized by these terms.

Use of communication services

The site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “communication services”), you agree to use the communication services only to post, send and receive messages and material that are proper and related to the particular communication service.

By way of example, and not as a limitation, you agree that when using a communication service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such communication service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a communication service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the communication services; violate any code of conduct or other guidelines which may be applicable for any particular communication service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations. has no obligation to monitor the communication services. however, reserves the right to review materials posted to a communication service and to remove any materials in its sole discretion. reserves the right to terminate your access to any or all of the communication services at any time without notice for any reason whatsoever. reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in’s sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any communication service. does not control or endorse the content, messages or information found in any communication service and, therefore, specifically disclaims any liability with regard to the communication services and any actions resulting from your participation in any communication service. managers and hosts are not authorized spokespersons, and their views do not necessarily reflect those of

Materials uploaded to a communication service may be subject to posted limitations on usage, reproduction and/or dissemination. you are responsible for adhering to such limitations if you upload the materials.

Materials provided to or posted on any web page does not claim ownership of the materials you provide to (including feedback and suggestions) or post, upload, input or submit to any site or our associated services (collectively “submissions”). however, by posting, uploading, inputting, providing or submitting your submission you are granting, our affiliated companies and necessary sublicensees permission to use your submission in connection with the operation of their internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your submission; and to publish your name in connection with your submission.

No compensation will be paid with respect to the use of your submission, as provided herein. is under no obligation to post or use any submission you may provide and may remove any submission at any time in’s sole discretion.

By posting, uploading, inputting, providing or submitting your submission you warrant and represent that you own or otherwise control all of the rights to your submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the submissions.

International Users

The service is controlled, operated and administered by from our offices within the USA. if you access the service from a location outside the usa, you are responsible for compliance with all local laws. you agree that you will not use the content accessed through in any country or in any manner prohibited by any applicable laws, restrictions or regulations.


You agree to indemnify, defend and hold harmless, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the site or services, any user postings made by you, your violation of any terms of this agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with in asserting any available defenses.

Liability Disclaimer

The information, software, products, and services included in or available through the site may include inaccuracies or typographical errors. changes are periodically added to the information herein. ten karats virgin hair and/or its suppliers may make improvements and/or changes in the site at any time.

Ten karats virgin hair and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on the site for any purpose. to the maximum extent permitted by applicable law, all such information, software, products, services and related graphics are provided “as is” without warranty or condition of any kind. ten karats virgin hair and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement.

To the maximum extent permitted by applicable law, in no event shall ten karats virgin hair and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the site, with the delay or inability to use the site or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the site, or otherwise arising out of the use of the site, whether based on contract, tort, negligence, strict liability or otherwise, even if ten karats virgin hair or any of its suppliers has been advised of the possibility of damages. because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. if you are dissatisfied with any portion of the site, or with any of these terms of use, your sole and exclusive remedy is to discontinue using the site.

Termination/Access Restriction reserves the right, in its sole discretion, to terminate your access to the site and the related services or any portion thereof at any time, without notice. to the maximum extent permitted by law, this agreement is governed by the laws of the state of tennessee and you hereby consent to the exclusive jurisdiction and venue of courts in tennessee in all disputes arising out of or relating to the use of the site. use of the site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and as a result of this agreement or use of the site.’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the site or information provided to or gathered by with respect to such use. if any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and with respect to the site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and with respect to the site. a printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. it is the express wish to the parties that this agreement and all related documents be written in english.

Changes to Terms reserves the right, in its sole discretion, to change the terms under which is offered. the most current version of the terms will supersede all previous versions. encourages you to periodically review the terms to stay informed of our updates.



Ten Karats Virgin Hair respects your privacy and is committed to protecting your personal data. This privacy policy will inform you how we handle and ensure your data privacy when you visit our website and tell you about your privacy rights and how the law protects you.

Data We Collect

We may collect, use, store and transfer different kinds of personal data about you as follows:

- Identity Data: Includes first name, last name, username or similar identifier.
- Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
- Transaction Data: Includes details about payments to and from you and other details of products you have purchased from us.
- Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.

How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

- To process and deliver your order including managing payments, fees, and charges, and to collect and recover money owed to us.
- To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
- To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
- To use data analytics to improve our website, products/services, marketing, customer relationships and experiences.

Disclosure of Your Personal Data

We may share your personal data with external third parties for the purposes set out in this privacy policy. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access to your personal data, request correction of your personal data, request erasure of your personal data, object to processing of your personal data, request restriction of processing your personal data, and request transfer of your personal data.

Changes to the Privacy Policy

We may update this privacy policy from time to time in response to changing legal, technical or business developments. We will notify you of any changes by posting the new privacy policy on this page.

Contact Us

If you have any questions about this privacy policy or our data handling practices, please contact us.